Everything You Need to Know About Trustline: Ensuring Safety in Childcare

At Los Angeles Nannies, your family’s safety is our top priority. We strongly recommend that both families and nannies utilize TrustLine, California’s official background check system for in-home childcare providers. Established in 1987, TrustLine ensures that nannies and babysitters meet stringent safety standards.
Understanding TrustLine
TrustLine is a database created by the California Department of Social Services (CDSS) in collaboration with the California Department of Justice (DOJ). It is the only authorized screening program in the state with access to fingerprint records from both the DOJ and the Federal Bureau of Investigation (FBI). This comprehensive system checks for criminal history, child abuse reports, and sex offender registries, providing parents with confidence in their childcare choices.
Benefits of Using TrustLine
Thorough Background Checks: TrustLine goes beyond basic screenings by accessing multiple databases, including the California Child Abuse Central Index, criminal records, and sex offender registries.
Continuous Monitoring: The system is regularly updated. If a registered caregiver commits a crime after approval, TrustLine is notified, allowing for reassessment of their status to maintain children’s safety.
Easy Verification: Parents can quickly verify a caregiver’s TrustLine status online or by phone, ensuring the nanny has passed all necessary background checks.
Legal Requirement for Agencies: In California, nannies hired through referral agencies must be registered with TrustLine by law, underscoring the importance of this system in professional childcare services.
Registration Process
For Nannies:
Obtain an Application: Get a TrustLine application from your nanny agency or download it from the TrustLine website.
Fingerprint Submission: Submit your fingerprints through a Live Scan service, available at various locations statewide.
Complete Application: Submit the completed application and await approval, which typically takes about two weeks.
For Families:
Request TrustLine Number: Ask your nanny candidate for their TrustLine registry number.
Verify Status: Confirm their status online at TrustLine’s official website or by calling their toll-free number.
Our Commitment at Los Angeles Nannies
We ensure that every nanny we refer is either already registered with TrustLine or in the process of registration. We handle the TrustLine verification process for you, ensuring that every caregiver you meet through our agency meets these critical safety standards.
Common Questions About TrustLine
What if a nanny isn’t approved?
A nanny not approved by TrustLine may have background issues that disqualify them from working with children, as per TrustLine’s regulations. Specific reasons for disapproval are confidential but relate to the safety and well-being of children.
How does Los Angeles Nannies ensure compliance?
We require all nannies to be registered with TrustLine or complete their registration during our vetting process. We verify each nanny’s TrustLine status and maintain records to ensure compliance and safety.
Can a nanny work while their TrustLine registration is pending?
Nannies should not work in homes until their TrustLine registration is complete and they are cleared. This ensures compliance with state laws and maintains the safety standards upheld by our agency.
Is TrustLine only for nannies?
No, TrustLine is available for all types of in-home childcare providers, including babysitters, au pairs, and any other caregiver providing unsupervised care to children in a home setting.
How often is TrustLine updated?
TrustLine is continuously updated. Any new records or changes in a registered caregiver’s background are reflected as they occur, ensuring that families have access to the most current information regarding a caregiver’s eligibility.
Choosing the right nanny is a significant decision. By ensuring your caregiver is TrustLine verified, you’re taking a crucial step toward the safety and security of your children. For more information about TrustLine or to start the registration process, visit TrustLine.org, or contact us at Los Angeles Nannies, and we’ll guide you every step of the way.