Check out our Honest house promise!
Check out our Honest house promise!
When a Pasadena couple reached out to Los Angeles Nannies, they were seeking their first-ever caregiver for their 7-month-old son. Both working parents—with flexible schedules and strong grandparent support—were looking for someone who could grow with their family long-term. They weren’t just looking for help; they wanted a relationship built on trust, shared values, and professionalism.
| Date | Step |
|---|---|
| March 9 | Interest form submitted |
| March 11 | Discovery call with both parents |
| March 12 | Agreement sent |
| March 13 | Agreement signed; finalized $30/hr, 40 guaranteed hours/week |
| March 13–17 | Job posted, 87 resumes screened, 7 connected |
| March 16–23 | References checked and verified |
| March 18 | 4 top candidates sent to family |
| March 19–21 | Zoom interviews held |
| March 22–23 | In-home trial visits conducted |
| March 24 | Offer extended; CPR verified, NCS training confirmed |
| March 25 | Misunderstanding that the family would not be paying cash, resolved. |
| March 26 | Background check cleared |
| March 27 | Agreement signed, start date set for March 31 |
| March 28 | Invoice sent and paid |
This family described themselves in the intake form as thoughtful, warm, and intentional. They wanted a nanny who could balance calm patience with energetic engagement, and who had a natural rapport with infants. They expressed early concerns around starting solids and were seeking someone confident guiding that process. While their initial calls with candidates were helpful, it became clear during the trials that chemistry in-person mattered most.
“We had great conversations with all candidates tonight. Our top candidate is ___ followed by ___. We’re really excited about meeting them and thank you for making this all happen.”
They felt ready to make an offer after just a few hours with their top choice, I encouraged them to trial longer but they were certain they’d found the one.
The candidate they ended up selecting came from our Indeed outreach—not someone I had previously worked with. She was immediately drawn to the family’s calm energy and their sweet, engaging baby. She had longevity in her roles and her references were positive and easy to reach.
“I met the family this morning. They’re both really nice and laid back. The baby’s really cute too.”
“Thank you, Daniel. You’ve been nothing but great. I hope it works out with this Pasadena fam. They seem really nice.”
After the family extended the offer, a surprise arose: the nanny had assumed she’d be paid in cash and hesitated when payroll came up. The parents, while feeling slightly out of their depth in this area, wanted to handle things correctly.
“We could use your help getting to a shared understanding of how payment should work. This kind of negotiation is a bit foreign and uncomfortable to us.”
I guided both parties through the conversation, recommended GTM Payroll Services, and helped the family put together a clear, fair offer, they even included three extra weeks of paid vacation. The nanny accepted happily, and both sides were aligned moving forward.
For the placement fee, they decided to pay 15% of the nanny’s annual gross compensation, which provides a 60 day replacement window should anything happen during that time where we would conduct another search at no added cost.
This placement was successful not just because of alignment in skills and personality, but because of mutual respect. The nanny’s decision to follow through with payroll—even when it added some complexity—was a sigh of relief!
“One of the things that attracted us to your agency was your Honest Home Promise, and it’s important to us that we employ our nanny legally through payroll.”
That kind of commitment reflects the type of clients we love to work with—and the kind of care professionals deserve.
Are you ready to find a nanny you can trust—legally, professionally, and personally? Reach out to Los Angeles Nannies today. We’ll be by your side every step of the way.
