Understanding Our Nanny Agency Agreement

At Los Angeles Nannies, we believe that transparency and clearly defined expectations create the foundation for successful placements. Our referral agreement is designed to provide clarity for families, protect candidates, and ensure that every party enters into the process with confidence and mutual understanding.

Whether you are engaging our services for the first time or are a returning client, this overview offers a clear explanation of how our process works and what is included in our agreement.

We Are a Referral Agency, Not the Employer

Los Angeles Nannies acts as a referral agency. We are not the employer of the candidates we introduce. As the client, you retain full responsibility for:

• Determining the candidate’s schedule, pay, and duties
• Managing all tax obligations and payroll requirements
• Maintaining appropriate insurance, including workers’ compensation

We provide guidance and resources to support you, but the employment relationship is exclusively between you and the candidate.

What to Expect After Signing

Once the agreement is signed and the registration fee is paid, your 90-day search period begins. During this time, we’ll work closely with you to understand your needs and refer candidates who are aligned with your preferences. We also coordinate trial days and facilitate communication to ensure a smooth process.

A Clear and Straightforward Fee Structure

We aim to make our fees as clear and accessible as possible:

Registration Fee
A one-time, non-refundable fee of $500, due at the start of the search. This fee is applied toward your final placement fee.

Placement Fee
You may select your desired placement package based on the level of replacement coverage you prefer:

• 15% (60 days)
• 18% (120 days)
• 20% (180 days)
  Minimum placement fee: $2,500

Additional Fee Structures

• Out-of-state or international placements: 20% ($7,500 minimum)
• Other domestic staff (e.g., housekeepers, chefs): 18% ($5,000 minimum)
• Temporary placements (0–6 months): 25%

Trial Days
Clients are provided up to five complimentary trial days per candidate. Nannies must be paid directly for their time. Additional trial days are available at a temporary agency fee of $65/day.

TrustLine Registry Fee
A $130 fee is required for all caregiver placements, in compliance with California state law.

All fees are due upon acceptance of an offer by a candidate, and no later than their first day of employment. Fees are non-refundable.

Replacement Policy

We understand that not all placements are permanent. If your selected candidate leaves within your designated replacement window, and all contract terms are met, we will make reasonable efforts for 30 days to provide up to five additional referrals for a single replacement candidate.

To be eligible for a replacement:

• All fees must be paid in full
• You must notify us within 48 hours of the candidate’s last day
• The original job scope and conditions must remain unchanged
• No misconduct, harassment, or failure to pay the candidate may have occurred
• A signed work agreement must be submitted by the candidate’s first day
• You must have been paying legally and on time

Replacements apply only to the first candidate placed. Additional placements are not covered under the original agreement.

Confidentiality and Professional Boundaries

The information we share about candidates is confidential and intended solely for your household. We ask that you do not share candidate details with third parties. Should a candidate be hired by someone outside your household based on a referral we facilitated, our full placement fee remains due.

In return, we maintain strict confidentiality regarding your identity, your children, and all information shared with us throughout the process.

Why This Agreement Matters

This agreement is not just a formality—it is the structure that allows us to maintain a fair, professional, and transparent process for both clients and candidates. It ensures that we can devote the time, attention, and care needed to find the right match while protecting the interests of everyone involved.

Have Questions?

We are always available to walk you through the process, answer questions, or discuss any aspect of the agreement in more detail. Our goal is to make the process of hiring a caregiver not only successful but also supported and clearly defined from the start.