Client Process

Finding a nanny through us is carefully designed to make the search easier for you. We will advertise, interview, screen, verify, reference check and collect all pertinent information, so all you have to do is review them, meet them and hire them! Our Client Process is below.

WHAT IS REQUIRED TO BE A CLIENT?

IDENTIFY NEEDS

The 1st step of our client process. During our initial phone consultation, we will identify the type of caregiver and the duties required based on the needs of your family. We ask that you be as detailed and transparent as possible so that we may deliver you the perfect nanny.

AGREEMENT

All clients are asked to sign a digital document detailing our fees, background checks, payment methods, candidate trials, timelines, liabilities, and our replacement offers. It is not a binding contract, but rather outlines the expectations of both parties to better serve your family.

SEARCH FEE

In order to begin a search for your family's perfect nanny, we require an initial search fee to cover background checks, nanny interviews, meetings and advertising. This fee is nonrefundable.

EMPLOYMENT TERMS

In order to recruit the top candidates in the industry, we require that our families offer competitive salaries, paid time off for vacation and sick days, and guaranteed hours. We can provide all necessary legal documents and we strongly suggest utilizing a work agreement with your new nanny so that expectations may be clear from the get-go and can solidify a lasting, wonderful relationship.

EARLY-BIRD

Much like apartment hunting in the city, the best candidates are not on the market for long. Do not allow your family to have house hunting syndrome, if you see a great candidate, don't keep looking just to see what else is out there for that candidate may have multiple offers on the table. Only you know what's best for your family personally, but we strongly urge you to move quickly when you've found your ideal caregiver.

COMMUNICATION

The golden key to any relationship is communication, and your agency asks no different of you. Please be transparent and forthcoming with thoughts and feelings about candidates. Did you like your candidate? Was it a miss? What exactly was it that didn't work out? Knowing exactly what you are thinking and feeling better allows us to hone our search and find the perfect nanny for your family.